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27 September 2019

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Social Franchise Channel August Stars

Despite the challenges in reporting and fears associated with PAC service delivery from the private providers the 2 coordinators (Pius and Stephen) have made a great contribution in reducing the fear and stigma towards PAC.


Name:  Steve Owende

Position:   SF Coordinator- Western Region,

Workstation:      Kisumu.



















Steve (as commonly known) is considered August Star for attaining 24% increase in regional CYP and 13% increase in PAC Services with an average of 17 PAC cases per facility.

Despite the region having 38 SFs with a coverage 8 counties and stationed at radius of 100kms to the Amuas, he has managed to build the providers capacity in conducting their own demand generation activities with great mobilization and information flow towards acceptance of IUD through Provider behavior change and communication(PBCC).



Name:                   Pius Mutua

Position                 SF Coordinator- Nairobi

Workstation:      Pangani

Pius has worked as a coordinator for the past 6 years, and currently covering Nairobi region, covering 6 counties with 4SFCs regions merged supporting 52 Amuas. Despite the high Amua numbers, Pius have managed to increase the regional PAC numbers through:-

  1. Ensuring constant supply of MA products for the continuity of quality service delivery, hence rise of 36% of PAC services in the month of August, with average of 15 PAC Cases for facilities within his jurisdiction.
  2. Linkage with trigerise team on the ground and mobilizers and the ITH facilities performing well despite been in a Self-Enrolment




George Mbugua the ever smiling and ever analysing Social Franchise Channel Lead, has done well in terms of improving performance of the channel, which stands at 99% CYPs YTD, an ever increasing number of women served with SA/PAC through the private sector, with a 38% increase since January 19. His creative innovation of coloured receipts for SA/PAC has improved reporting by 10%, with more than 75% Amua’s reporting monthly, along with weekly calls to SFCs and Amuas. Segmentation of the Amua’s is in use to organize the lean team of 5 SFC’s visit plan for higher cost efficiency, including youth friendly services to adolescents, which is 36% of all FP/SA clients.

The new SF commercial model is among the top priority towards sustainability.  Great interaction with other departments have contributed to growth in the channel

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